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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Antipala

August 4, 2023

5  out of  5 rating by Linda Antipala
"Excellent service for many years"
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Gregory Johnson

February 20, 2023

5  out of  5 rating by Gregory Johnson
"Very friendly and helpful.They will call you back promptly."
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DNiece “Niecey” Rodrigues

September 22, 2022

5  out of  5 rating by DNiece “Niecey” Rodrigues
"This is our insurance office. Can stomper service is amazing, helpful staff. My husband and I always go to Kalei. She is Amazing. Friendly atmosphere."
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M Rowen

July 24, 2022

5  out of  5 rating by M Rowen
"Great people, great help."
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mark schultz

August 11, 2021

5  out of  5 rating by mark schultz
"I had an experience with a car fire, and Skip Koenig and staff provided fast, courteous servicing. His office was very professional, even though it was near closing time, and called me back after loosing phone service. They kept me informed, and connected me with outstanding service center for the claim. Kudos to Skip and the State Farm team"
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Waianela Boiser-Seguna

June 5, 2021

5  out of  5 rating by Waianela Boiser-Seguna
"I had an issue with a rental car company and they took care of the situation immediately. Staff is extremely helpful!"
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April 15, 2021

5  out of  5 rating by Teedo
"I've had an auto policy with Skip Koenig for over 16 years. He and his team have been nothing but courteous and professional in all of our dealings. For example, I once locked my keys in my car. I called Skip in a panic, because I didn't know what to do. I was then informed that my auto policy had coverage for such a situation! I was so relieved when his staff personally arranged for a service provider to come and rescue me! Thank you Skip and your team for your excellent customer service!"
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April 14, 2021

5  out of  5 rating by shaynalinn
"Good service right here on Kauai! Skip is always so friendly and helpful. I happy that I have my auto policy with them. Mahalo State Farm and Uncle Skip!"
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Sandy Lee

October 22, 2020

4  out of  5 rating by Sandy Lee
"Very helpful and caring staff."
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Gary Dixon

December 14, 2019

5  out of  5 rating by Gary Dixon
"Very prompt response and friendly service."
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Pauline Viernes

December 3, 2019

5  out of  5 rating by Pauline Viernes
"I have dealt with State Farm for a long time and is a reputable company for me. They have served me well in time of need and my insurance is well covered."
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#kingcairo Cariaga

June 3, 2019

1  out of  5 rating by #kingcairo Cariaga
"Lorie is the worst or worst agent in statefarm in lihue. Very bad attitude."
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Ed Sills

March 3, 2019

5  out of  5 rating by Ed Sills
"We get all of our insurance through Skip"
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Isaac Sills

December 15, 2018

5  out of  5 rating by Isaac Sills
"It's our insurance agent for house car and everything else Skip is dankmemes bes."
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jen sophia

October 13, 2018

5  out of  5 rating by jen sophia
"I had to write this review as it is well deserved. I am leaving the island and needed a authorization form from my finance company to ship the car. It was, they were a nightmare to deal with . I called Skip told him the issue and he was on it so fast. He advised "we are going to take care of this today, dont worry". When someone goes out of their way to make sure you are taken care of.. it speaks volumes, as least to me. I dont know the other agents on the island but my personally experience with Skip and his team has been the best I have ever had with an insurance company. Thank You So much !!!"
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Marn Zeeb

September 5, 2018

5  out of  5 rating by Marn Zeeb
"Skip Koenig's office if by far the best on the island. Everybody is very knowledge, friendly, and professional."
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L Snyder

September 3, 2018

1  out of  5 rating by L Snyder
"If you're shopping for insurance on Kauai, go elsewhere. It took this place an extremely long time to set up my insurance, every question I had was met with more delays and convoluted answers, they called me to come back and sign things several times, the branches on the island close at random times, the people here are not great with technology, and I still have no idea why I'm paying more than $100 more per month than what was quoted to me."